SIT20316 Certificate II in Hospitality

Course Overview

SIT20316 Certificate II in Hospitality provides the skills and knowledge for a student to be competent in skilled operations within the hospitality industry. The course is designed to allow students maximum exposure to several career paths across different businesses located from Cairns, Tablelands to Port Douglas. Students will work alongside other staff, be supported by mentors and train in small groups on site. Training is interactive, flexible and interesting.

Volume of Learning

0.5 – 1 year 

600 – 1200 hours

IMPORTANT! for School Student

Vocational education and training in Schools (VETiS) is VET undertaken by students while they are at secondary school. Students are offered education and training focused on delivering qualifications that provide the skills and knowledge required for specific industries. Students can undertake VETiS as part of their school studies. This training can be delivered by school RTOs, or students can enrol in a course at TAFE or another RTO.

If you are a school student and wishing to study SIT20316 Certificate II in Hospitality, please read the Student Handbook VETiS.

To learn more about VETiS, please download these fact sheets:

For other funding options, please click here

SIT20316 Certificate II in Hospitality Course Fees (without funding)

Course cost is $2,800 per student. A $500 confirmation deposit is required (on acceptance of enrolment). Careers Training Centre will accept advance payments of no more than $1000 from each individual student prior to the commencement of the course. This course is approved for Centrelink student payments. Please contact Centrelink for any assistance.

Delivery of Course

SIT20316 Certificate II in Hospitality is delivered by on-the-job training, off-the-job training and by the ‘self paced’ method of learning which allows you greater flexibility in choosing the times you study and the time it takes you to complete the course.

Units Overview

To achieve a SIT20316 Certificate II in Hospitality 12 units must be completed:

    • 6 core units
    • 6 elective units, consisting of:
    •      -1 unit from the Group A
    •      -3 units from Group B
    •      -2 units from the list below, elsewhere in SIT12 Training Package, or   any other current Training Package or accredited course.
Core Units
  • BSBWOR203 – Work effectively with others
  • SITHIND002 – Source and use information on the hospitality industry
  • SITHIND003 – Use hospitality skills effectively
  • SITXCOM002 – Show social and cultural sensitivity
  • SITXCCS003 – Interact with customers
  • SITXWHS001 – Participate in safe work practices
Group A – Elective Units (choose minimum of 1)
  • SITHIND001 – Use hygienic practices for hospitality service
  • SITXFSA001 – Use hygiene practices for food safety
Group B – Elective Units (choose minimum of 3)
  • SITHFAB002 – Clean and tidy bar areas
  • SITHFAB003 – Operate a bar
  • SITHFAB007 – Serve food and beverage
  • SITXFSA002 – Participate in safe food handling practices
  • SITHFAB004 – Prepare and serve non-alcoholic beverages
  • SITHFAB002 – Provide responsible service of alcohol
  • SITHFAB005 – Prepare & serve espresso coffee
  • BSBSUS201 – Participate in environmentally sustainable work practices
  • SITHACS001 – Clean premises and equipment
  • SITXCCS002 – Provide visitor information
  • BSBCMM201 – Communicate in the workplace
  • SITXFIN001 – Process financial transactions
  • HLTAID003 – Provide first aid

For more information on the units completed in this course, please visit the government training website:

Assessment Strategy
Assessment in this course will be competency based, in that the student will be required to demonstrate competency in a range of tasks. The assessment coding which will apply is either C or NYC, where C is Competent and NYC is Not Yet Competent. Assessment procedures are transparent and address the key assessment principles of being valid, reliable, flexible, fair and cost effective. Assessment strategies encompass a range of techniques, which include, but are not limited to the use of:
  •  Direct observation of performance
  • Simulations of workplace activities
  •  Oral questioning
  • Work portfolios
  • Practical exercises
  • Projects/assignments
To find out more information about the course, please view the correct Training and Assessment (TAS) handbook below:
Entry Requirements

There is no age limit for SIT20316 Certificate II in Hospitality, but applicants should have successfully completed year 10. Mature age and students with prior learning and experience should also apply.

Possible Funding 

Careers Training Centre offer funding to eligible individuals for SIT20316 Certificate II in Hospitality. To find out more about the funding programs, please click here.

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