SIT40416  Certificate IV in Hospitality

Course Outline

SIT40416 Certificate IV in Hospitality provides the skills and knowledge for an individual to be competent in skilled operations and team-leading or supervision. Work would be undertaken in various hospitality settings such as restaurants, hotels, motels, clubs, pubs, cafes and coffee shops.

Volume of Learning

0.5 – 2 years

600 – 2400 hours


SIT40416 Certificate IV in Hospitality Course fees (without funding)

Course cost is $4,500 per student. A $500 confirmation deposit is required (on acceptance of enrolment). Careers Training Centre will accept advance payments of no more than $1000 from each individual student prior to the commencement of the course.

Delivery of the Course

SIT40416 Certificate IV in Hospitality is delivered by on-the-job training, off-the-job training and by the ‘self paced’ method of learning which allows you greater flexibility in choosing the times you study and the time it takes you to complete the course.

Units Overview

To achieve a SIT40416 Certificate IV in Hospitality, 21 units must be completed:

  • 9 core units
  • 12 elective units, consisting of:
  • 1 unit from Group A
  • 7 units from Group B
  • 4 units from Group B, elsewhere in SIT16 Training Package, or any other current Training Package or accredited course.

In all cases selection of electives must be guided by the job outcome sought, local industry requirements and the characteristics of this qualification. 

Core Units
  • BSBDIV501 – Manage diversity in the workplace
  • SITHIND004 – Work effectively in hospitality service
  • SITXCCS007 – Enhance the customer service experience
  • SITXCOM005 – Manage conflict
  • SITXFIN003 – Manage finances within a budget
  • SITXHRM001 – Coach others in job skills
  • SITXHRM003 – Lead and manage people
  • SITXMGT001 – Monitor work operations
  • SITXWHS003 – Implement and monitor work health and safety practices
Group A – Elective Units: (choose minimum 1)
  • SITHIND001 – Use hygienic practices for hospitality service
  • SITXFSA001 – Use hygienic practices for food safety
Group B – Elective Units: (choose minimum 11)
  • SITHACS001 – Clean premises and equipment
  • SITXCCS002 – Provide visitor information
  • HLTAID003 – Provide first aid
  • SITHFAB001 – Clean and tidy bar areas SITXFSA101*
  • SITHFAB002 – Provide responsible service of alcohol
  • SITHFAB003 – Operate a bar    SITXFSA101* & SITHFAB201*
  • SITHFAB004 – Prepare and serve non-alcoholic beverages SITXFSA101*
  • SITHFAB005 – Prepare & serve espresso coffee SITXFSA101*
  • SITXFSA002 – Participate in safe food handling practices
  • SITXHRM002 – Roster staff
  • BSBINN301 – Promote innovation in a team environment
  • SIRXSLS002A – Advise on products and services
  • SITTTSL005 – Sell tourism products and services
  • SITTTSL006 – Prepare quotations
  • SITTTSL007 – Process reservations
  • SITXWHS002 – Identify hazards, assess and control safety risks
  • SITHIND002 – Source and use information on the hospitality industry

*All pre-requisites for accredited units must be trained and assessed prior to the start of training for the required unit.  Students must gain competency in the pre-requisite unit prior to the start of training for the unit with the pre-requisite. For more information on the units completed in this course, please visit the government training website:

Assessment Strategy

Assessment in this course will be competency based, in that the student will be required to demonstrate competency in a range of tasks. The assessment coding which will apply is either C or NYC, where C is Competent and NYC is Not Yet Competent. Assessment procedures are transparent and address the key assessment principles of being valid, reliable, flexible, fair and cost effective. Assessment strategies encompass a range of techniques, which include, but are not limited to the use of:

  •  Direct observation of performance

  • Simulations of workplace activities

  •  Oral questioning

  • Work portfolios

  • Practical exercises

  • Projects/assignments

To find out more information about the course, please view the correct Training and Assessment (TAS) handbook below: 

Entry Requirements

Individuals may enter SIT40416 Certificate IV in Hospitality with limited or no vocational experience and without a lower level qualification. However, it is strongly recommended that individuals undertake lower level qualifications, and/or gain industry experience prior to entering the qualification.

Possible Funding 

Careers Training Centre offer funding to eligible individuals for SIT40416 Certificate IV in Hospitality. To find out more about the funding programs, please click here.    

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