SIT30116 Certificate III in Tourism

Course Overview

SIT30116 Certificate III in Tourism provides the skills and knowledge to be competent in tourism sales, operations and tour delivery. The course is designed to allow students maximum exposure to several career paths across different businesses. Students will be supported by mentors and train in small groups or undertake the course via distant education. Training is interactive, flexible and interesting.

Volume of Learning

1 – 2 years 

1200 – 2400 hours


SIT30116 Certificate III in Tourism Course Fees (without funding)

Course cost is $3,200 per student. A $500 confirmation deposit is required (on acceptance of enrolment). Careers Training Centre will accept advance payments of no more than $1000 from each individual student prior to the commencement o the course. This course is approved for Centrelink student payments. Please contact Centrelink for any assistance.

This course is approved for Centrelink student payments. Please contact Centrelink for any assistance.

Delivery of the Course

Delivery by on-the-job training, off-the-job training and by the ‘self paced’ method of learning which allows you greater flexibility in choosing the times you study and the time it takes you to complete the course.

Units Overviews 

To achieve a Certificate III in Tourism 15 units must be completed:

  • 4 core units
  • 11 elective units, consisting of:
  • 6 units from Group C


  • 6 units from Group A, B, C or E
  • the remaining 5 units may be selected from any elective group below, elsewhere in the SIT Training Package, or any other current Training Package or accredited course.

In all cases selection of electives must be guided by the job outcome sought, local industry requirements and the characteristics of this qualification

Core units
  • SITTIND001 – Source and use information on the tourism and travel industry
  • SITXCCS006 – Provide service to customers
  • SITXCOM002 – Show social and cultural sensitivity
  • SITXWHS001 – Participate in safe work practices
Group A – Elective units – Tourism office operations
  • SITTTSL001 – Operate online information systems
  • SITTTSL002 – Access and interpret product information
Group B – Elective units – Tourism coordinations
  • SITXCCS002 – Provide visitor information
  • SITTTSL005 – Sell tourism products and services
  • SITTTSL006 – Prepare quotations
  • SITTTSL007 – Process reservations
  • SITTTSL010 – Use a computerised reservations or operations system
Group C – Elective units – Tourism delivery
  • SITHACS001 – Clean premises and equipment
  • SITXCOM003 – Provide a briefing or scripted commentary
  • SITTGDE001 – Interpret aspects of local Australian Indigenous culture
  • SITTGDE004 – Lead tour groups
  • SITTGDE005 – Prepare and present tour commentaries or activities
  • SITTGDE006 – Develop and maintain the general and regional knowledge required by guides
  • SITXCCS001 – Provide information and assistance
  • SITXCCS004 – Provide lost and found services
  • SITXWHS002 – Identify hazards, assess and control safety risks
Group E – Elective units – General electives
  • BSBWOR203 – Work effectivley with others
  • BSBCMM201 – Communicate in the workplace
  • BSBSUS201 – Participate in environmentally sustainable work practices
  • BSBITU306 – Design and produce business documents
  • SITXFIN001 – Process financial transactions
  • SITTGDE002 – Work as a guide
  • SITXCOM001 – Source and present information
  • SITHFAB002 – Provide responsible service of alcohol
  • SITHFAB004 – Prepare and serve non-alcoholic beverages
  • SITHFAB005 – Prepare & serve espresso coffee
  • SITHFAB007 – Serve food and beverage
  • SITXFSA001 – Use hygienic practices for food safety
  • SITXHRM001 – Coach others in job skills
  • SITXINV001 – Receive and store stock
  • BSBINN201 – Contribute to workplace innovation
  • BSBINN301 – Promote innovation in a team environment
  • SITHIND001 – Use hygienic practices for hospitality service 
  • HLTAID003 – Provide first aid

Some units have pre-requisites that must be completed prior to the undertaking of another unit. For more information on the units completed in this course, please visit the government training website:

Assessment Strategy 
Assessment in this course will be competency based, in that the student will be required to demonstrate competency in a range of tasks. The assessment coding which will apply is either C or NYC, where C is Competent and NYC is Not Yet Competent. Assessment procedures are transparent and address the key assessment principles of being valid, reliable, flexible, fair and cost effective. Assessment strategies encompass a range of techniques, which include, but are not limited to the use of:
  •  Direct observation of performance
  • Simulations of workplace activities
  •  Oral questioning
  • Work portfolios
  • Practical exercises
  • Projects/assignments
To find out more information about the course, please view the correct Training and Assessment (TAS) handbook below:
Entry Requirements

There is no age limit for SIT30116 Certificate III in Tourism but applicants should have successfully completed year 10. Mature age and students with prior learning and experience should also apply.

Possible Funding 

Careers Training Centre offer funding to eligible individuals for SIT30116 Certificate III in Tourism. To find out more about the funding programs, please click here.

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