SIT50416 Diploma of Hospitality Management


Course Overview

SIT50416 Diploma of Hospitality Management provides the skills and knowledge for an individual to be competent as a manager in any hospitality functional area. This individual would possess a sound theoretical knowledge base and be able to use a range of specialised, technical or managerial competencies to plan, carry out and evaluate their own work and/or the work of their team.

Volume of Learning

1 – 2 years

1200 – 2400 hours


SIT50416 Diploma of Hospitality Management Course Fees (without funding)

Course cost is $5,500 per student. A $500 confirmation deposit is required (on acceptance of enrolment). Careers Training Centre will accept advance payments of no more than $1000 from each individual student prior to the commencement of the course.

Delivery of the Course

SIT50416 Diploma of Hospitality Management is delivered by on-the-job training, off-the-job training and by the ‘self paced’ method of learning which allows you greater flexibility in choosing the times you study and the time it takes you to complete the course.


Units Overview

To achieve a SIT50416 Diploma of Hospitality Management, 28 units must be completed:

  • 13 core units
  • 15 elective units, consisting of:
  • 1 unit from Group A
  • 1 unit from Group B
  • 8 units from Group C
  • 5 units from Group C, elsewhere in SIT16 Training Package, or any other current Training Package or accredited course

In all cases selection of electives must be guided by the job outcome sought, local industry requirements and the characteristics of this qualification.

Core Units
  • BSBDIV501 – Manage diversity in the workplace
  • BSBMGT517 – Manage operational plan
  • SITXCCS007 – Enhance the customer service experience
  • SITXCCS008 – Develop and Manage quality customer service
  • SITXCOM005 – Manage conflict 
  • SITXFIN003 – Manage finances within a budget
  • SITXFIN004 – Prepare and monitor budgets
  • SITXGLC001 – Research and comply with regulatory requirements
  • SITXHRM002 – Roster staff
  • SITXHRM003 – Lead and manage people
  • SITXMGT001 – Monitor work operations
  • SITXMGT001 – Establish and conduct business relationships
  • SITXWHS003 – Implement and monitor work health and safety practice
Group A –  Elective Unit: (choose maximum 1)
  • SITHIND001 – Use hygienic practices for hospitality service
  • SITXFSA001 – Use hygienic practices for food safety
Group B – Elective Units: (choose maximum 1)
    • SITHIND004 – Work effectively in hospitality service
Group C – Elective Units: (choose maximum 13)
    • BSBWRT401 – Write complex documents
    • BSBITU306 – Design and produce business documents
    • SITXFIN002 – Interpret financial information
    • SITHFAB002 – Provide responsible service of alcohol
    • SITHFAB003 – Operate a bar SITXFSA101* & SITHFAB201*
    • SITXFSA002 – Participate in safe food handling practices
    • SITXHRM004 – Recruit, select and induct staff
    • SITXHRM006 – Monitor staff performance
    • BSBINN301 – Promote innovation in a team environment
    • SITTTSL005 – Sell tourism products and services
    • SITTTSL006 – Prepare quotations
    • SITTTSL007 – Process reservations
    • SITXWHS002 – Identify hazards, assess and control safety risks
    • SITHIND002 – Source and use information on the hospitality industry
    • HLTAID003 – Provide first aid

*All pre-requisites for accredited units must be trained and assessed prior to the start of training for the required unit.  Students must gain competency in the pre-requisite unit prior to the start of training for the unit with the pre-requisite. For more information on the units completed in this course, please visit the government training website:

Assessment Strategy

Assessment in this course will be competency based, in that the student will be required to demonstrate competency in a range of tasks. The assessment coding which will apply is either C or NYC, where C is Competent and NYC is Not Yet Competent. Assessment procedures are transparent and address the key assessment principles of being valid, reliable, flexible, fair and cost effective. Assessment strategies encompass a range of techniques, which include, but are not limited to the use of:

  •  Direct observation of performance

  • Simulations of workplace activities

  •  Oral questioning

  • Work portfolios

  • Practical exercises

  • Projects/assignments

To find out more information about the course, please view the correct Training and Assessment (TAS) handbook below:

Entry Requirements

It is strongly recommended that individuals undertake lower level qualifications, and / or gain industry experience prior to entering SIT50416 Diploma of Hospitality Management. However this is not mandatory. There is no age limit but applicants should have successfully completed year 10. Mature age and students with prior learning and experience should also apply.

Possible Funding 

Careers Training Centre offer funding to eligible individuals for SIT50416 Diploma of Hospitality Management. To find out more about the funding programs, please click here.  

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