Certificate II in Tourism (SIT20122)
SIT20122 provides the skills and knowledge for a student to be competent in a defined range of tourism and technical skills. This qualification is very flexible and is designed to meet a broad range of basic tourism industry needs. It recognises the diversity of tourism operations and the increasing industry trend for operators to provide specialised tourism products. Work would be undertaken in an office environment where the planning of tourism products and services takes place, in the field where tourism products are delivered or a combination of both.
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Career in Tourism
A career within the tourism sector offers endless opportunities for enjoyment and professional satisfaction by providing a platform for individuals to immerse themselves in a rich tapestry of cultures, locales, and experiences. The evolving nature and trends combined with assisting travellers in creating memorable experiences means a career in tourism can be deeply satisfying and rewarding.
Student Handbooks
- Fees for Service (download this Student Handbook if you are paying the full course amount
- User Choice (download this Student Handbook if you are funded by the User Choice program
- Certificate 3 Guarantee (download this Student Handbook if you are funded by the Certificate 3 Guarantee program
- VETiS (download this Student Handbook if you are funded by the VETiS program
Volume of Learning
0.5 – 1 year (600 – 1200 hours)
Delivery of Course
SIT20122 Certificate II in Tourism is delivered by on-the-job training, off-the-job training and by the ‘self paced’ method of learning which allows you greater flexibility in choosing the times you study and the time it takes you to complete the course.
Units Overview
To achieve a SIT20122 Certificate II in Tourism, 11 units must be completed
- 4 core units
- 7elective units, consisting of:
- the remaining 4 units may be selected from this or another endorsed Training Package or accredited course
- a minimum of 3 units must be selected from the electives list
| Core units | |
|---|---|
| SITTTIND001 | Source and use information on the tourism and travel industry |
| SITXCCS003 | Interact with customers |
| SITXCOM002 | Show social and cultural sensitivity |
| SITXWHS001 | Participate in safe work practices |
| Elective units | |
|---|---|
| SITHACS001 | Clean premises and equipment |
| SITXCCS001 | Provide customer information and assistance |
| SITXCCS002 | Provide visitor information |
| BSBCMM201 | Communicate in the workplace |
| BSBWOR203 | Work effectively with others |
| SITXCOM003 | Provide a briefing or scripted commentary |
| SITXCOM003 | Provide a briefing or scripted commentary |
| BSBSUS201 | Participate in environmentally sustainable work practices |
| SITXFIN001 | Process financial transactions |
| SITXFSA001 | Use hygienic practices for food safety |
| SITHFAB002 | Provide responsible service of alcohol |
| SITHFAB005 | Prepare & serve espresso coffee |
| SITTTSL001 | Operate online information systems |
| SITTTSL002 | Access and interpret product information |
| SITXCOM001 | Source and present information |
| SITXINV001 | Receive and store stock |
| SITTGDE001 | Interpret aspects of local Australian Indigenous culture |
| HLTAID003 | Provide first aid |
For more information on the units completed in this course, please visit the government training website.
Assessment Strategy
Assessment in this course will be competency based, in that the student will be required to demonstrate competency in a range of tasks. The assessment coding which will apply is either C or NYC, where C is Competent and NYC is Not Yet Competent. Assessment procedures are transparent and address the key assessment principles of being valid, reliable, flexible, fair and cost effective. Assessment strategies encompass a range of techniques, which include, but are not limited to the use of:
- Direct observation of performance
- Simulations of workplace activities
- Oral questioning
- Work portfolios
- Practical exercises
- Projects/assignments
To find out more information about the course, please view the correct Training and Assessment (TAS) handbook below:
- SIT30122 Certificate II in Tourism Fee For Service TAS (if you are paying the full course amount)
- SIT30122 Certificate II in Tourism User Choice TAS (if you are eligible for User Choice funding)
- SIT30122 Certificate II in Tourism VETiS TAS (if you are eligible for VETiS students)
- SIT30122 Certificate II in Tourism School Based Trainee TAS (if you are eligible for school-based funding)
Entry Requirements
There is no age limit for SIT20122 Certificate II in Tourism, but applicants should have successfully completed year 10. Mature age and students with prior learning and experience should also apply.
SIT20122 Certificate II in Tourism Course Fees (without funding)
Course cost is $3,100 per student. A $500 confirmation deposit is required on acceptance of enrolment. Careers Training Centre will accept advance payments of no more than $1000 from each individual student prior to the commencement of the course. This course is approved for Centrelink student payments. Please contact Centrelink for any assistance.
Funding
There are (2) two types of funding applicable to specific course:
User Choice
User Choice provides funding for eligible apprentices and trainees undertaking accredited, entry-level training. School-based apprentices and trainees can also be eligible for this type of funding.
For detailed information, access the relevant fact sheets below:
Certificate 3 Guarantee
Certificate 3 Guarantee provides eligible students (who have not completed a Certificate 3 outside of school) with a government funding subsidy to support completion of their first certificate III qualification. If eligible individuals are wishing to study a Certificate III in Tourism, this type of funding is offered.
For detailed information, access the relevant fact sheet below:
Course Outline
Course Outline (VETiS)
