Certificate III in Tourism,Tourism courses Cairns,Advanced tourism qualification,Tourism service skills training

Certificate III in Tourism (SIT30122)

SIT30122 Certificate III in Tourism program cultivates a comprehensive skill set and knowledge base fostering a competence in the areas of tourism sales, operations, and tour delivery. The course is designed to allow students maximum exposure to several career paths across different businesses. Students will be supported by mentors and train in small groups or undertake the course via distant education. Training is interactive, flexible and engaging.

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Career in Tourism

Pursuing a career in tourism allows for specialisation in areas like hospitality management, travel coordination, or event planning. Gaining skills such as communication, customer service, and problem-solving will further boost career options while providing the possibility to explore new destinations, cultures, and experiences.





Student Handbooks

  • Fees for Service (download this Student Handbook if you are paying the full course amount
  • User Choice (download this Student Handbook if you are funded by the User Choice program
  • Certificate 3 Guarantee (download this Student Handbook if you are funded by the Certificate 3 Guarantee program

Volume of Learning

1 – 2 years (1200 – 2400 hours)

Delivery of Course

SIT30122 Certificate III in Tourism is delivered by on-the-job training, off-the-job training and by the ‘self paced’ method of learning which allows you greater flexibility in choosing the times you study and the time it takes you to complete the course.

Units Overview

To achieve a Certificate III in Tourism 15 units must be completed:

  • 4 core units
  • 11 elective units, consisting of:
    • 6 units from Group C

    OR

    • 6 units from Group A, B, C or E
    • the remaining 5 units may be selected from any elective group below, elsewhere in the SIT Training Package, or any other current Training Package or accredited course.

In all cases selection of electives must be guided by the job outcome sought, local industry requirements and the characteristics of this qualification

Core units
SITTIND001 Source and use information on the tourism and travel industry
SITXCCS006 Provide service to customers
SITXCOM002 Show social and cultural sensitivity
SITXWHS001 Participate in safe work practices
Group A – Elective units – Tourism office operations
SITTTSL001 Operate online information systems
SITTTSL002 Access and interpret product information
Group B – Elective units – Tourism coordinations
SITXCCS002 Provide visitor information
SITTTSL005 Sell tourism products and services
SITTTSL006 Prepare quotations
SITTTSL007 Process reservations
SITTTSL010 Use a computerised reservations or operations system
Group C – Elective units – Tourism delivery
SITHACS001 Clean premises and equipment
SITXCOM003 Provide a briefing or scripted commentary
SITTGDE001 Interpret aspects of local Australian Indigenous culture
SITTGDE004 Lead tour groups
SITTGDE005 Prepare and present tour commentaries or activities
SITTGDE006 Develop and maintain the general and regional knowledge required by guides
SITXCCS001 Provide information and assistance
SITXCCS004 Provide lost and found services
SITXWHS002 Identify hazards, assess and control safety risks
Group E – Elective units – General electives
BSBWOR203 Work effectivley with others
BSBCMM201 Communicate in the workplace
BSBSUS201 Participate in environmentally sustainable work practices
BSBITU306 Design and produce business documents
SITXFIN001 Process financial transactions
SITTGDE002

Work as a guide

SITXCOM001 Source and present information
SITHFAB002 Provide responsible service of alcohol
SITHFAB004 Prepare and serve non-alcoholic beverages
SITHFAB005 Prepare & serve espresso coffee
SITHFAB007 Serve food and beverage
SITXFSA001 Use hygienic practices for food safety
SITXHRM001 Coach others in job skills
SITXINV001 Receive and store stock
BSBINN201 Contribute to workplace innovation
BSBINN301 Promote innovation in a team environment
SITHIND001 Use hygienic practices for hospitality service
HLTAID003 Provide first aid

Some units have pre-requisites that must be completed prior to the undertaking of another unit. For more information on the units completed in this course, please visit the government training website.

Assessment Strategy

Assessment in this course will be competency based, in that the student will be required to demonstrate competency in a range of tasks. The assessment coding which will apply is either C or NYC, where C is Competent and NYC is Not Yet Competent. Assessment procedures are transparent and address the key assessment principles of being valid, reliable, flexible, fair and cost effective. Assessment strategies encompass a range of techniques, which include, but are not limited to the use of:

  • Direct observation of performance
  • Simulations of workplace activities
  • Oral questioning
  • Work portfolios
  • Practical exercises
  • Projects/assignments

To find out more information about the course, please view the correct Training and Assessment (TAS) handbook below:

Entry Requirements

There is no age limit for SIT30122 Certificate III in Tourism but applicants should have successfully completed year 10. Mature age and students with prior learning and experience should also apply.

Course Fees (without funding)

Course cost is $3,600 per student. A $500 confirmation deposit is required (on acceptance of enrolment). Careers Training Centre will accept advance payments of no more than $1000 from each individual student prior to the commencement o the course. This course is approved for Centrelink student payments. Please contact Centrelink for any assistance. This course is approved for Centrelink student payments. Please contact Centrelink for any assistance.

Funding

There are (2) two types of funding applicable to specific course:

User Choice

User Choice provides funding for eligible apprentices and trainees undertaking accredited, entry-level training. School-based apprentices and trainees can also be eligible for this type of funding.

For detailed information, access the relevant fact sheets below:

Certificate 3 Guarantee

Certificate 3 Guarantee provides eligible students (who have not completed a Certificate 3 outside of school) with a government funding subsidy to support completion of their first certificate III qualification. If eligible individuals are wishing to study a Certificate III in Tourism, this type of funding is offered.

For detailed information, access the relevant fact sheet below:

Certificate III in Tourism,Tourism courses Cairns,Advanced tourism qualification,Tourism service skills training